You work hard to build your business, taking in customer feedback, and providing the best service you can. You think you have everything in line, then a disgruntled customer leaves a review online giving you one star.
Has this happened to you? Anyone running a venture, no matter how good their customer service skills are, will encounter this at some point. Online reviews can be both a blessing and a curse but with the help of our three tips for online reviews, you can turn negative and positive reviews into a way to boost your business.